1. Introduction
Welcome to Humbot ("we", "our", or "us"). We operate the website and application available at humbot.one and web.humbot.one (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
2. Information We Collect
We collect information in the following ways:
- Account Information: When you register, we collect your name, email address, and (if using Google Auth) your Google profile data such as your display name and profile picture.
- User-Generated Content: Text you submit for AI humanization, chat messages, plagiarism checks, resume data, and any other content you create or upload within the Service.
- Usage Data: Log data including your IP address, browser type, pages visited, time spent, and other diagnostic data collected automatically.
- Payment & Subscription Data: Subscription status and purchase history managed via RevenueCat. We do not store raw credit card numbers on our servers.
- Device Data: Device type, operating system, and unique device identifiers when you access the Service from a mobile application.
3. How We Use Your Information
- To provide, operate, and maintain the Service and its AI-powered features.
- To authenticate your identity via Google Auth (Firebase) or email and password.
- To process and fulfill your subscription via RevenueCat.
- To send transactional and support emails via ZeptoMail (e.g., password resets, receipts).
- To improve, personalise, and expand our Service.
- To monitor usage patterns and diagnose technical issues.
- To comply with legal obligations.
4. Third-Party Services
We integrate with the following third-party services, each governed by their own privacy policies:
- OpenAI: AI text generation, humanization, and chat features are powered by OpenAI's API. Your input text is sent to OpenAI for processing. Please review OpenAI's usage policies at openai.com/policies.
- Google Auth (Firebase): Used for "Sign in with Google" authentication. Google may collect data per its own privacy policy at policies.google.com.
- RevenueCat: Manages in-app purchases and subscription entitlements. Review RevenueCat's privacy policy at revenuecat.com/privacy.
- ZeptoMail: Used to send transactional emails. Review Zoho's privacy practices at zoho.com/privacy.html.
- fal.ai: Powers AI image generation features. Review fal.ai's terms at fal.ai/privacy.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@humbot.one. Certain data may be retained for legal, fraud-prevention, or backup purposes for a limited period after account deletion.
6. Cookies and Tracking
We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyse usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.
7. Data Security
We implement industry-standard security measures including HTTPS encryption, hashed password storage, and access controls to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict certain processing of your data.
- Data portability (receive your data in a structured format).
To exercise these rights, please contact us at support@humbot.one.
9. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us at support@humbot.one and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: support@humbot.one